Author Archives: ewhite

Holding Deposit Template

HOLDING DEPOSIT TEMPLATE – Simply replace the ***’s as appropriate, and cut & paste in to an email to your prospective tenant.

If we are not providing your tenancy agreement, you should also provide the tenant with a copy of the tenancy agreement you will be asking them to sign.

Dear ***

I am pleased to hear that you have completed your referencing application forms.

Details of the proposed let are below.
Rent: £***
Deposit: £***
Proposed Tenancy Start Date: ***
Initial Lease Term: *** months

To proceed with your application, we need you to pay a 1 week holding deposit of £***.

Please make payment promptly to the account details given below:

Bank: ***
Sort code: ***
Account number: ***
Account name: ***

Please confirm when the transfer has been made, so that The Online Letting Agents can get your references underway as soon as possible.

Please note that any offer to rent the Property to you is subject to contract, receipt of satisfactory references and is at our discretion.

The Holding Deposit is not refundable if you:

  • provide false or misleading information;
  • fail a right to rent check;
  • withdraw from the property; or
  • fail to take all reasonable steps to enter into a tenancy agreement.

The Holding Deposit is refundable if:

  • we withdraw from the proposed agreement.

The Tenant Fees Ban 2019 stipulates that we must enter in to a tenancy agreement within 14 days of you paying the holding deposit. You can agree to extend this timeframe, and I may contact you in due course to that effect.

Kind regards


Our prices are changing!

As you will be aware, the tenant fees ban starts on 1st June. This makes our current fee structure, with a contribution from both the landlord and tenant, impossible. We’ve taken this opportunity, following feedback from our customers, to restructure our pricing in such a way to serve you better. Rather than choosing a pre-defined advertising… Continue Reading

Tenant Fees Ban FAQ’s

We’ve put together a few frequently asked questions about the new Tenants Fees ban coming into force 1st June 2019 (England Only at the moment). ********* When does the tenant fees ban start? Does the ban apply to all tenancies? Will tenancies I already have be affected? What can tenants be charged for? What can’t… Continue Reading

Proposals to Abolish Section 21 Notices

As part of a complete overhaul of the sector, the government has outlined plans to consult on new legislation to abolish Section 21 evictions – so called ‘no-fault’ evictions. The Welsh Assembly has subsequently announced the same proposals. Section 21’s Scottish equivalent has already been removed north of the border. The section 21 notice is a minimum… Continue Reading

Your Guide to the Tenant Fees Ban

As you will know, from 1st June 2019 neither agents nor landlords will be able to charge tenants any fees in connection with a tenancy in England (joining Scotland where the ban is already in place, Wales will join on 1st Sep 2019). The new rules apply to all new tenancies (other than company lets and… Continue Reading

Removal of “No DSS” from adverts

In line with new recommendations, The Online Letting Agents will be removing references to “no housing benefit claimants” from all of our adverts from 15th April 2019, and will no longer screen tenants on this basis. All enquiries will be sent directly to the landlord, to give them the opportunity to assess each individual on… Continue Reading

New Energy Efficiency Rules from Monday 1st April

New energy efficiency rules for rental properties in England and Wales come into force on Monday, April 1, 2019. They spell out the costs that landlords legally face in improving properties that have an EPC rating below E. The Statutory Instrument to bring them in was made super-quietly earlier this month on March 15. It… Continue Reading

Comprehensive guide the the Tenant Fees Act 2019

The Tenant Fees Act 2019 commences from 1 June 2019 and applies to England only (for the time being as it has the ability to extend to Wales). The Act controls what payments a landlord or letting agent may require “in connection with a tenancy of housing in England.” and restricting what third-party contracts a… Continue Reading

Landlord Safety Certificates

ORDER YOUR LANDLORD SAFETY CERTIFICATES NOW! Gas Safety Where there are any gas appliances in a property provided by the landlord, the landlord must ensure that annual gas safety checks (CP12) are carried out. These checks must be carried out by a qualified gas engineer. A copy of the CP12 be given to the tenant… Continue Reading