Meet the Team

The Online Letting Agents provide a cost effective solution for landlords who want to advertise their properties on all the major property portals, without the costs associated with a traditional letting agent.

Putting customer service first, our landlords receive the support they would expect from their local agent at a cost which reflects our greatly reduced overheads.

We have a dedicated team who are able to respond to enquiries quickly and efficiently, yet still providing the personal touch.

Eleanor Carroll – Operations & Lettings Director

Founder member and director of The Online Letting Agents. Eleanor’s responsibility is to ensure the highest levels of service are maintained for both landlords and tenants. Eleanor currently has two properties across East Anglia in her portfolio.

If you have any questions or comments for Eleanor, please email her at

Simon Fice – Technical & Finance Director

Founder member and director of The Online Letting Agents. Simon ensures that our website is easy to use, and we are ahead of the game in all matters of the online arena. Simon currently has one property in his portfolio and sits on the board of a number of technology based businesses.

If you have any questions or comments for Simon, please email him at

Magda Kawalek – Lettings Manager

Magda has been a valued member of our team for many years and now takes care of our managed property portfolio. She has a wealth of experience in the lettings sector, is extremely customer focusssed and is dedicated to providing a high level of care to both her landlords and tenants.

Sarah Dove – Letting Specialist

Sarah plays a key role in our lettings team. She ensures the landlord journey is easy and smooth from the first point of contact all the way through to the let being completed.

Toby Naulls – Tenant Team

Toby ensures that every tenant enquiry receives careful attention and is dealt with politely and in a timely manner.

Fiona Fice – Accounts

Fiona takes care of all accounting and finance queries.

If you have any queries relating to accounts, please email