Our Tenant Fees

The Online Letting Agents was set up by a group of landlords in 2011. We were fed up with high agency costs and set out to reduce prices for both the landlord and tenant, and to bring fairness and a high quality of service to the whole lettings process. Please note, tenant fees do not apply to Scottish Properties.

Of course it costs money to run a letting agency, especially one that prides itself on quality of service. We do however, go out of our way to ensure our costs are as low as possible.

Tenant Fees (Unmanaged Property)

Fee DescriptionFee
(Inc VAT)

Full Tenant Referencing


This fee is per responsible adult on the contract, any responsible adult who lives at the property (whether working or not) must be on the contract and reference checked.
£99

Guarantor Referencing


This fee is per guarantor. Should you require a guarantor for whatever reason (for example poor credit history, DSS tenant, self employed without an accountant or you fall below the affordability threshold).
£49

Deposit Lodging


By law the deposit must be lodged with an approved government scheme either by us or the landlord within 30 days of receipt. If the landlord has asked us to lodge the deposit on their behalf will will not charge you a fee for doing so.
Free

 

Tenant Fees (Managed Property)

Fee DescriptionFee
(Inc VAT)

Full Tenant Referencing


This fee is per responsible adult on the contract, any responsible adult who lives at the property (whether working or not) must be on the contract and reference checked.
£99

Guarantor Referencing


This fee is per guarantor. Should you require a guarantor for whatever reason (for example poor credit history, DSS tenant, self employed without an accountant or you fall below the affordability threshold).
£49

Deposit Lodging


By law the deposit must be lodged with an approved government scheme either by us or the landlord within 30 days of receipt. If the landlord has asked us to lodge the deposit on their behalf will will not charge you a fee for doing so.
No Charge

Check-In Fees


Check-In Fees are only applicable to properties that we manage directly (most of our properties are managed by the landlord themselves so this fee won't apply).

To keep this fee as low as possible, it is a sliding scale based on the number of bedrooms in the property and whether it is furnished or not.
£90-£159

Check-Out Fee


Many agents will charge a check-out fee when you leave the property, if we are managing the property, we do not charge a check-out fee.
No Charge

Inventory Fee


It is vitally important for both the tenant and the landlord that a quality inventory report is produced and signed once the tenancy starts. The Inventory as far as we're concerned is a cost for the landlord and is therefore not charged to the tenant.
No Charge

Contract Renewal


The initial contract is included for free as part of our managed service,
should you wish to extend you tenancy after the initial term has expired, there is a small fee for time to raise the new contract and get it signed.
£18