Tenancy Information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted Payments

Before the tenancy starts:

Holding Deposit: Maximum 1 week’s rent

Deposit: Maximum 5 week’s rent

During the tenancy:

Payment of up to £50 if you want to change the tenancy agreement

Payment of interest for the late payment of rent at a rate of 3% above the Bank of England’s base rate

All reasonably incurred costs for the loss of keys/security devices

Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

All bills including (but not limited to) utilities, council tax, communications and media services and tv licence

Other permitted payments:

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

The Online Letting Agents is a member of UKALA Client Money Protection Insurance, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly. The Online Letting Agents is a member of UKALA Client Money Protection Insurance, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme.

Referencing

Affordability – Our referencing procedure includes a calculation of affordability. This is based on your guaranteed gross annual income/pension, savings or a combination of them both (please note, commission, bonuses, overtime and zero hour/agency/temporary contracts and any other income that is not be guaranteed cannot be taken into account).

Rental History – We will seek a positive reference from your previous landlord (if applicable). We will look to ensure that you have paid your rent on time and in full, that you have behaved in a good tenant-like matter throughout your tenancy, and that there is no reason why another landlord should not rent to you.

Credit History – We will obtain your credit history. This includes your credit score and any adverse credit registered against you. You must declare any credit history issues.

We recommend that all applicants check their credit history with a reputable credit firm before making an application, such as checkmyfile (30 day free trial, then £14.99 per month, cancel anytime, opens in new window). This is NOT compulsory.

Housing Benefit, Students, Credit History Issues or if you’re under the Minimum Income – If you’re unable to reach the minimum income, in receipt of housing benefit, have poor credit history or are a student, you can still apply but will probably need a working guarantor(s). Guarantor(s) need to earn at least 3 times the annual rent, you can use more than one.

Right to Rent Checks – Landlords are required to check that all occupants over the age of 18 have the legal right to rent in the UK.