The Online Letting Agents was set up by a group of landlords in 2011. We were fed up with high agency costs and set out to reduce prices for both the landlord and tenant, and to bring fairness and a high quality of service to the whole lettings process.
Of course it costs money to run a letting agency, especially one that prides itself on quality of service. We do, however, go out of our way to ensure our costs are as low as possible.
We want to make sure that every tenant who undergoes reference checks is able to move in to the property they are applying for, so always speak with tenants prior to their application to ensure that they will meet the requirements of the referencing process. We also recommend that if tenants are unsure of their credit history, they check their credit report online via sites such as checkmyfile (free 30 day trial, then £14.99 per month, cancel anytime).
Please note, tenant fees do not apply to Scottish properties.