Tenancy Information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts:

  • Holding Deposit: Maximum 1 week’s rent
  • Deposit: Maximum 5 week’s rent

During the tenancy:

  • Payment of up to £50 if you want to change the tenancy agreement
  • Payment of interest for the late payment of rent at a rate of 3% above the Bank of England’s base rate
  • All reasonably incurred costs for the loss of keys/security devices
  • Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
  • All bills including (but not limited to) utilities, council tax, communications and media services and tv licence

Other permitted payments:

  • Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

The Online Letting Agents is a member of UKALA Client Money Protection Insurance, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.The Online Letting Agents is a member of UKALA Client Money Protection Insurance, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme.