Management Takeover Service

The Online Letting Agents | Landlord Services

Property Management Transfer

Switch letting agents with ease.

Already have tenants in place? Let us take the hassle out of transferring your property management, with no setup fee.

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Thinking of changing letting agents? Whether you are unhappy with your current service, want more competitive fees or are ready to hand over a property you currently manage yourself, we can help. Our management takeover service is designed to make the change as straightforward as possible, without disrupting your existing tenancy.

Why transfer your property management to us?

No Setup Fee

Transfer an existing tenanted property to our management or rent collection service with no setup fee.

We Coordinate the Handover

We liaise with your previous agent to obtain the tenancy information and documents needed for the transition.

Tenants Stay in Place

There is no need to find new tenants or to ask them to complete new reference checks simply because you are changing managing agents.

How does a management transfer work?

1

Give notice to your existing agent

You terminate your existing management agreement, following their notice requirements. Unfortunately, we cannot end that contract on your behalf.

2

Sign up with The Online Letting Agents

Select your preferred management or rent collection service and provide us with the basic property details. The management transfer date will typically be scheduled for the day after your previous management ends.

3

We contact your outgoing agent

We will obtain as much information as possible from your outgoing agent. The deposit will to be transferred directly from their scheme to ours. Transfers to our part or full management services include a full appraisal of your current tenancy and tenancy documents to ensure compliance.

4

We introduce ourselves to your tenants

We explain the change in management, introduce them to their property manager, and provide the appropriate contact details and rent payment information.

5

We take over on the agreed date

Our service will start on the agreed date. With all of the leg-work having been completed in advance, this ensures a smooth transition between managing agents.

What do you need to do?

Just one important step cannot be done by us: you must give notice to your current agent and bring your existing management agreement to an end. Once that is arranged, we can take care of coordinating the practical handover. Your previous agent’s cooperation and any contractual notice period can affect the timetable.

Choose the service that suits you

Our takeover service is designed for properties with tenants already in place, so you do not need to pay for a new advertising package.

Prices shown include VAT and are based on the published takeover service information. Other service costs may apply when required; please check the current package details before ordering. Managed services are available for properties in England.

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What information will we need?

We will request relevant documents and information from your outgoing agent (or you, if you currently self manage). This may include:

  • Tenancy agreements, notices and tenant contact information
  • Rent amount, payment date and arrears information
  • Deposit protection details
  • Inventory & check-in report and inspection records
  • Gas, electrical, energy performance certificates and other compliance information where applicable
  • Maintenance history and outstanding repairs
  • Keys and any other important tenancy records

We will review the documents supplied and flag matters that need attention. Any missing information or compliance issues may require further action.

Frequently asked questions

Can you give notice to my current managing agent?

No. You must give notice yourself in accordance with your current management contract. We can then liaise with the outgoing agent to arrange the practical handover.

Will my tenants have to move out or sign a new tenancy agreement?

Normally, no. Changing the managing agent does not, by itself, end the existing tenancy. We will review the tenancy documents and advise if anything further needs attention.

What happens to the tenant’s deposit?

We coordinate with the outgoing agent over the deposit and its protection arrangements. The appropriate transfer or re-protection process will depend on how the deposit is currently held, and the relevant scheme requirements must be followed.

What if I do not have all the tenancy paperwork?

That is not necessarily a problem. We request as much information as possible from the previous agent and identify any important missing records that need to be addressed.

Is there a charge to transfer?

There is no setup fee for our management takeover services. Your previous agent may have notice requirements or termination charges, and other services you request may incur additional fees.

Can I transfer a property I currently manage myself?

Yes. Our service is also suitable for landlords with tenants in place who want to move away from self-management.

Ready to switch letting agents?

We can help make your management transfer straightforward. Choose your preferred package or contact our team to discuss your property and the next steps.

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Information about services and fees is subject to the current published terms. Last reviewed: 4th November 2026.