Category Archives: Guides

How to make a video tour for your property advert

Video tours are an invaluable way to show prospective tenants your property, without the requirement for a physical viewing.

They have become popular during the Coronavirus pandemic, but are likely to continue to be popular with tenants forever after.

How to create the video tour

You can create a video tour quickly and easily with a smart phone or tablet.

To start, make sure the rooms are tidy – they don’t have to be spotlessly clean, but clear away (or just hide!) the clutter and washing etc.

Before recording, consider the most logical walk-around of your property, starting at the front door and working your way through the rooms.

Open all of the doors so that you can easily glide around, keeping your hand as steady as possible and slowly panning around each room in turn.

How to upload the video

Go to your chosen video hosting site. Youtube and Vimeo are the most popular free video hosting sites, and both have simple upload facilities

In the top right had corner, click on the create/upload/new video icon.

Youtube’s looks like this: , and Vimeo’s looks like this:

You can either upload the video to the site or drag & drop the video file.

Give your advert a meaningful but short title and description, for example, Title: “Cleveland Way Video Tour”, Description: “Fantastic two bedroom semi-detached house to let in the popular Great Ashby area of Stevenage”.

Set the privacy settings to “public” and publish the advert.

If you don’t speak during the tour, you can add a backing track to the video via the editor feature. You’ll also be able to make other edits to the video via the editor if you need to.

Once you have published the advert, you’ll get a weblink which goes straight to your video. Simply email us the weblink, or upload it with your advert, and we’ll include it in your advertising.

To find out more about our services, or to begin creating your advert, click here.

How to Create the Ultimate Property Advert

Your advert is the “shop window” for your property, and you need to make sure you’re promoting it to it’s maximum potential. It’s important to get your advert right from the start. The leading property sites email their subscribers as soon as the advert goes live, meaning that you target market receive the property details immediately.… Continue Reading

COVID-19: Managed Landlord Advice

** Updated 13th May 2020 ** This page is specifically for landlords under our managed service and should be read in conjuction with our General Landlord Advice page. Guidance comes through from the Government on a regular basis and we’ll be keeping these pages updated as often as we can. We have already contacted your tenant… Continue Reading

COVID-19: General Landlord Advice

* Update 13th May 2020 at 10:00BST – The government have released a detailed document with regards to reopening the lettings market. Please see below for updated advice, more details can be found on the government page below * You can find the government guidance for landlords and agents here, it was published at 10:00am… Continue Reading

How to Conduct Viewings

Once your property is live, you should start receiving viewing requests. These will be sent to you via email and text message. What should I do when I get a viewing request? Check the email we’ve sent you as this will include additional details about the viewer. You should ensure that you are satisfied with… Continue Reading

Holding Deposit Template

Note: If we are not providing your tenancy agreement, you should also provide the tenant with a copy of the tenancy agreement you will be asking them to sign. Dear *** I am pleased to hear that you have completed your referencing application forms. Details of the proposed let are as follows: Rent: £*** Deposit: £***… Continue Reading

Holding Deposit Guidance

Holding Deposit Guidance

This document provides guidance on holding deposits taken from 1st June 2019. You’ll find an example deposit request email template at the bottom of this page. Do I need to take a holding deposit? We strongly recommend that you always take a holding deposit to ensure that your prospective tenant is serious about your property.… Continue Reading

Tenant Fees Ban FAQ’s

Tenant Fees Ban FAQ’s

We’ve put together a few frequently asked questions about the new Tenants Fees ban coming into force 1st June 2019 (England Only at the moment). ********* When does the tenant fees ban start? Does the ban apply to all tenancies? Will tenancies I already have be affected? What can tenants be charged for? What can’t… Continue Reading

Your Guide to the Tenant Fees Ban

Your Guide to the Tenant Fees Ban

As you will know, from 1st June 2019 neither agents nor landlords will be able to charge tenants any fees in connection with a tenancy in England (joining Scotland where the ban is already in place, Wales will join on 1st Sep 2019). The new rules apply to all new tenancies (other than company lets and… Continue Reading